Project Briefs
Provided yearly Microsoft SharePoint Server break/fix support and server maintenance services, inclusive of customized Online Licensing Application System flagship application developed and deployed on the server platform. The services are provided to the clients and continuously renewed for the last 13 years.
- Client : Government Agency
- Category : Microsoft On Premise Servers
- Location : Federal Territory Putrajaya, MALAYSIA
Project Briefs
Duration of Services
13 years (yearly renewed)
Scope of Services
- Provided one (1) year 24 x 7 unlimited incidents break/fix support services based on agreed Service Level Agreement (SLA) for the operating system, directory service, database system and SharePoint server system.
- Conducted quarterly server preventive maintenance services covering the operating system, directory service, database system and SharePoint server system.
Technologies Covered
- Microsoft Windows Server
- Microsoft DNS
- Microsoft Active Directory
- Microsoft SQL Server
- Microsoft SharePoint Server
- Microsoft Infopath Form
