Project Briefs
Provided yearly Microsoft Active Directory break/fix support and server maintenance services. The services are provided to the client continuously for the last 13 years.
- Client : Government Linked Corporation (GLC)
- Category : Active Directory, Microsoft On Premise Servers
- Location : Federal Territory Kuala Lumpur, MALAYSIA
Project Briefs
Duration of Services
15 years (yearly renewed)
Scope of Services
- Provided one (1) year 24 x 7 unlimited incidents break/fix support services based on agreed Service Level Agreement (SLA) for the operating system, directory service, domain naming system, DHCP system and server update system.
- Conducted quarterly server preventive maintenance services covering the operating system, directory service, domain naming system, DHCP system and server update system. across two (2) locations.
Technologies Covered
- Microsoft Windows Server
- Microsoft DNS
- Microsoft DHCP
- Microsoft Active Directory
- Microsoft Group policy Object (GPO)
- Microsoft Windows Server Update System (WSUS)
